Shock Closure of Annecto Aged and Disability Services

The sudden closure of aged care and disability provider Annecto which will affect thousands of clients and their families, including some in Hepburn Shire has come as a shock

Annecto has announced it will cease all operations in July 2025, citing financial challenges and shifts in service models as key reasons for their decision. Clients have only a month or so arrange new services.  Many have high dependency needs

Annecto provides services, ranging from personal care and domestic assistance to social connections, transport, and allied health referrals to over 3000 people to enable them to live dependently and remain connected to their community.

Annecto clients and their families will need to transition their care to new providers in a short timeframe. Annecto is working with the Commonwealth Department of Health, Disability and Ageing, the NDIS and other key stakeholders to arrange alternative care and support.

The Annecto team will support customers throughout this transition. If you require additional information or have a question, please contact them on 1300 530 705 or email at customersupport@annecto.org.au.